Based on our belief in the importance of providing the best services to customers and the resulting increase in customer satisfaction, which is the goal that the Directorate seeks with all its leadership and staff, the Directorate is pleased to receive your opinions and suggestions, which we give full attention to in order to provide the finest services, achieving everything that the customer aspires to. The customer is considered a main focus for all the Directorate’s leadership and staff, as they are the focus of performance and the measure of excellence, and the factor we rely on to elevate the concept of customer care from achieving satisfaction to happiness in accordance with the federal government’s directives.
Brigadier / Mohammed Abdullah Alwan
Director General of Residency and Foreigners Affairs – Ajman