General Directorate of Residency and Foreigners Affairs – Ajman
The General Directorate of Residency and Foreigners Affairs – Ajman is committed to implementing all legislation and laws that regulate residency and foreigners affairs and the entry and exit process through the ports of the United Arab Emirates, in effective cooperation with all relevant authorities to provide distinguished service of high quality and speed that exceeds customer expectations.
The General Directorate strives to harness its efforts in a way that satisfies and meets the needs and expectations of internal and external customers and enhances their confidence in the effectiveness of its services by maintaining continuous development through:
- Implementing a quality management system in accordance with the international standard ISO 9001: 2008
- Providing its services through competent staff
- Ensuring the confidentiality of customer information
Based on the General Directorate’s commitment to achieving strategic goals and enhancing public confidence in the effectiveness of the services provided and the optimal use of information, and to ensure the provision of services according to quality, efficiency, and transparency standards, it develops plans to achieve quality objectives in departments and sections, and is committed to continuous improvement and development to reach the highest levels of customer satisfaction.
Senior management is committed to communicating the quality policy to all employees, customers, and relevant authorities.
Director General of Residency and Foreigners Affairs – Ajman
Brigadier / Mohammed Abdullah Alwan
1/10/2024